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TERMS AND CONDITIONS - SELF SERVICE

SELF SERVICE USE OF OUR MACHINES

Please carefully select the appropriate machine capacity for your needs to ensure you do not overload the machine. By overloading the machines your items are not able to circulate and be cleaned properly and may require you to repeat the cycle again. 

We strongly recommend you do not leave any items unattended as we are not responsible for any theft of your items, although we are happy to assist with recovery where possible.

Please ensure you thoroughly check the washing machine / dryer is empty before placing you items in for use. We take no responsibility for any damage caused from remaining items or residue from the previous user.

Please be considerate of other guests wishing to use the laundromat equipment.

We recommend you download the Speed Queen App so you can track your cycle progress and receive notification of its completion.

Please ensure your items are removed promptly and within 10 minutes of the machines completed wash or dry cycle. We reserve the right to remove your items from our machines and place in a plastic bag in the condition they were found. We do not have storage facilities for lost property or forgotten items. We can only retain items for 24 hours. Any items not claimed within this period will be donated to a local charity.

DAMAGED LAUNDRY

The Speedy Bubble will do everything possible to prevent damage to your laundry, however there are limitations to what we can do. Help us help you!

We kindly request that you thoroughly check all of your laundry and pockets before laundering your clothes. We will not be held responsible for any damaged or lost items in this regard (eg: lipstick, pen, chewing gum, jewellery, lighters, screws etc).

Please ensure you check the wash instructions before using our equipment. If an item is “dry-clean only” or unsuitable for machine wash or commercial dryers, please remove them from you wash/dry pile before placing them in our machines.

WEAR AND TEAR ON GARMENTS

At The Speedy Bubble we take the greatest care with all of your items, however, no matter how gentle we are, the laundering processes does incur normal wear and tear on your laundry. We will not be held responsible for any wear and tear, including fading, abrasions, holes, fatiguing or loss of buttons.

MISCELLANEOUS

All of our machines are to be operated by capable adults only. All children on the premises are to be supervised by an adult at all times.

As our business changes, we may want to modify some of the terms and conditions in this agreement. Therefore, we encourage you to check back frequently to familiarise yourself with any changes.

CONDUCT

At The Speedy Bubble we try to present ourselves in a courteous and professional manner at all times. Accordingly, we expect our customers to conduct themselves in a manner that is acceptable to other patrons and our property. We reserve the right to have any person removed from the premises if not behaving in an acceptable manner.

Terms and Conditions: Terms of Use
Folded Towels

OUR WASH, DRY, FOLD & IRONING SERVICE TERMS AND CONDITIONS.

Please ensure you read through our WDF & Ironing services terms and conditions prior to engaging our laundry service.

SUITABILITY FOR LAUNDERING
By using any of our wash, dry, fold + iron services you agree that all laundry items are suitable to be machine washed and tumble dried on our standard cycle and that all fabrics are able to be ironed. The Speedy Bubble will not be held responsible for any damages to laundry pieces due to unsuitability for this type of laundry service. 
DAMAGED LAUNDRY
The Speedy Bubble will do everything possible to prevent damage to your laundry, however there are limitations to what we can do. Help us help you! We will not be held responsible for the following:
We kindly request that you thoroughly check all of your laundry and pockets before we launder your clothes. We do not have the time or capability to check that your laundry and pockets are empty and will not be held responsible for any damaged or lost items in this regard (eg: lipstick, pens, chewing gum, jewellery, screws etc).
Please ensure you check the wash instructions before engaging our services. If an item is “dry-clean only” or unsuitable for our services, do not include it in the laundry you provide us.
WEAR AND TEAR ON LAUNDRY
At The Speedy Bubble we take the greatest care with all of your items, however, no matter how gentle we are, the laundering processes do incur normal wear and tear on your laundry. We will not be held responsible for any wear and tear, including fading, abrasions, holes, fatiguing or loss of buttons. We reserve the right to refuse items that could be unsuitable for our services.
WASH LOADS
Please be aware as standard procedure, all of your items are washed together in the one load. We cannot be held accountable for the bleeding of colours or changes to the size and fit of laundry items. If you would like items washed separately (ie: whites & darks) we ask that you inform us at time of drop off or make the 'whites load' selection online or in the App. Our staff will then separate your laundry and use 2 washing machines for the service which requires an additional charge from $6-$12 depending on the load size. 
LOST LAUNDRY
Whilst we take every precaution to ensure all your laundry is returned to you, it would be counter productive for us to inventory each item. We cannot be held responsible for any lost laundry as we have no efficient way of substantiating each item received. However, we do carefully track you items through tagging where applicable and your laundry is never loose on our premises unless inside a machine, on the folding table or being tended to by a staff member. If you believe that you are missing an item, please contact us within 24 hours so we have the best chance of locating if lost on our premises.

Terms and Conditions: About
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