Privacy Policy

Effective Date: July 2025

Welcome to The Speedy Bubble Laundromat! Your privacy is important to us. This Privacy Policy
explains how we collect, use, and protect your personal information when you use our services.

What We Collect

We collect certain information to serve you better:
Personal Info: Name, email, phone, address, laundry preferences
Payment Info: Collected securely by trusted providers (Stripe, Paymate, Square & ADVAM)
Service Data: Booking history, delivery details, machine usage
Technical Info: IP address, device/browser data, network security info

How Payments & Data Are Handled
We partner with secure systems to process your payments and manage services:

For online bookings & payments via our Website, we use Stripe.
For pick-up & delivery service via SMRT booking system, we use Stripe.
We use Vend Access card readers on all our self-service washers, dryers and vending machines
supported by Paymate.
In-store payments via Square Terminal.
Our Network is protected with Ubiquiti Dream Machine for additional Firewall + Security.
We do not store your credit card details on our servers.

How We Use Your Info
We use your information to:

Process orders, bookings, and payments
Provide delivery and customer support
Improve our services and website
Keep your transactions secure
Comply with legal requirements

Who We Share Your Info With
Your data stays safe. We only share it with:

Trusted payment processors (Stripe, Paymate, Square & ADVAM)
SMRT
IT & security partners (for secure systems management)
We never sell or rent your data.

Cookies & Website Tracking

Our website uses cookies to:

Remember your preferences
Enhance your experience
Keep the site secure

You can control cookies via your browser settings at any time.

Data Retention
We keep your data only as long as needed to:

Fulfil your services
Meet legal & financial requirements
Improve our service offerings

Your Privacy Rights
You can contact us anytime to:

View or update your information
Ask for your data to be deleted
Opt out of promotional messages

Policy Updates
We may occasionally update this policy.

Any changes will be posted right here with the new date at the top.

Mango Hill - 146 Kinsellas Road West, Mango Hill, QLD, 4509
Burpengary East - Shop 11 115-117 Buckley Road, Burpengary East, QLD, 4505
Email - thespeedbubble@gmail.com
Phone - 0491 622 863

Thanks for trusting us with your laundry and your privacy!